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Part 11 — Reference

Metrics Cheatsheet

This table consolidates formulas and metric definitions used in Parts 01-10. Where a metric is policy-configured rather than universal, the formula records the operating convention used in the docs.

MetricFormula / definitionUsed in
YieldInterest income plus recurring fee income, annualized on average assets or outstanding portfolio.Unit economics
Cost of fundsInterest and borrowing cost divided by average borrowings or loan assets funded.Unit economics, Pricing & ALM
Net interest margin (NIM)Yield on assets - cost of funds, usually on average earning assets.Unit economics
Operating expense ratioOperating expense / average loan assets or disbursement base, depending reporting convention.Unit economics
Credit costAnnualized write-offs + provision movement - recoveries, divided by average loan assets.Unit economics, Provisioning & P&L impact
Pre-tax RoAPre-tax profit / average assets.Unit economics
RoAProfit after tax / average assets.Unit economics
RoEProfit after tax / average equity.Unit economics
Contribution spreadCustomer yield + fees - cost of funds - expected credit cost - direct acquisition/servicing cost.Unit economics, Pricing & ALM
APRAnnualized all-in cost to borrower including interest and covered charges as disclosed in KFS.Conduct rules, Pricing & ALM
Blended co-lending rateSum of each lender’s share x that lender’s internal rate. Example: 80% x 13.5% + 20% x 22% = 15.2%.Co-lending business
DLG capMaximum DLG cover is no more than 5% of disbursed amount of the fixed DLG portfolio.Digital lending directions, Colending partner module
Co-lending minimum skinEach participating RE must retain at least 10% share of each loan under the 2025 framework.Co-lending directions
Partner share booking ageCalendar days between originator disbursement and partner share reflection; maximum 15 calendar days under cited co-lending rules.Disbursement, Colending partner module
MSME investment thresholdInvestment in plant/machinery/equipment must not exceed class threshold: micro ₹2.5 crore, small ₹25 crore, medium ₹125 crore.MSME definition
MSME turnover thresholdTurnover must not exceed class threshold: micro ₹10 crore, small ₹100 crore, medium ₹500 crore.MSME definition
Lead-to-login rateLogged-in applications / qualified leads.Lifecycle overview, Sourcing leads
Login-to-sanction rateSanctioned applications / logged-in applications.Lifecycle overview
Sanction-to-disbursement rateDisbursed loans / sanctioned loans.Lifecycle overview, Disbursement
Pull-through rateDisbursed loans / approved or offered applications.Underwriting decisioning
STP rateApplications completed without manual intervention / eligible applications.Lifecycle overview
Bureau-hit rateSuccessful bureau matches / bureau pulls or consented applicants.Lifecycle overview, Pre-screening
Dedupe-hit rateDedupe matches / screened leads or applications.Pre-screening
Policy-refer rateCases referred rather than passed or rejected / pre-screened cases.Pre-screening
Approval rateApproved applications / decisioned applications.Underwriting decisioning
Reject reason mixRejects by reason code / total rejects.Underwriting decisioning
Deviation rateCases with at least one policy deviation / decisioned cases.Underwriting decisioning
Deviation approval rateApproved deviations / submitted deviations.Underwriting decisioning
CAM rework rateCAMs returned for rework / CAMs submitted.Underwriting decisioning
Decision TATTime from complete data pack or credit queue assignment to credit decision.Underwriting decisioning
Model override rateHuman or policy overrides / model-recommended decisions.Underwriting decisioning
First-payment defaultLoans missing first scheduled repayment / newly disbursed loans in cohort.Underwriting decisioning
Vintage bad rateLoans in a cohort reaching defined bad bucket, often 30+ or 90+ DPD, by months-on-books.Portfolio analytics
DPDNumber of days the oldest unpaid due remains overdue after its due date.Delinquency fundamentals
SMA-0Principal or interest overdue up to 30 days.IRAC provisioning
SMA-1Principal or interest overdue more than 30 and up to 60 days.IRAC provisioning
SMA-2Principal or interest overdue more than 60 and up to 90 days.IRAC provisioning
NPA triggerMore than 90 DPD for ordinary term-loan overdue, subject to product/entity-specific IRAC rules.IRAC provisioning, Delinquency fundamentals
Cure rateAccounts returning to current / opening delinquent accounts in bucket.Delinquency fundamentals
Roll rateAccounts or amount moving from one delinquency bucket to a worse bucket / opening bucket population or amount.Portfolio analytics
Flow rateSame family as roll rate; exposure flowing from one bucket to another over a period / opening exposure in source bucket.Portfolio analytics
StabilisationCohort period after which early volatility reduces and vintage performance becomes more predictive.Delinquency fundamentals
Bounce rateFailed repayment presentations / total repayment presentations.Portfolio analytics
First EMI bounce rateFirst scheduled EMI bounces / loans with first EMI presented.Lifecycle overview
Collection efficiencyAmount collected during period / amount due or demand raised for the period.Portfolio analytics
Current collection efficiencyCurrent-cycle collections / current-cycle demand.Portfolio analytics
Overdue collection efficiencyOverdue collections / opening overdue demand.Portfolio analytics
Net collection efficiencyCollections net of reversals/bounces / demand.Portfolio analytics
GNPA ratioGross NPA amount / gross advances.Provisioning & P&L impact
NNPA ratioNet NPA amount after provisions / net advances.Provisioning & P&L impact
Provision coverage ratioProvisions held / gross NPA amount.Provisioning & P&L impact
Provision movementClosing provision - opening provision, adjusted for write-offs/recoveries as finance policy defines.Provisioning & P&L impact
Income reversalAccrued income reversed or moved to realization basis when account becomes NPA.Provisioning & P&L impact
ECLProbability-weighted expected credit loss under Ind AS 109, usually PD x LGD x EAD with staging and forward-looking overlays.Scorecards & models
PDProbability of default over the relevant horizon.Scorecards & models
LGDLoss given default = unrecovered exposure after collateral, recoveries and costs / exposure at default.Scorecards & models
EADExposure at default, the outstanding or expected outstanding when default occurs.Scorecards & models
Expected loss in pricingPD x LGD x EAD, converted into a rate or rupee load for pricing.Pricing & ALM
Scorecard pointsWeighted sum of characteristic scores or model coefficients mapped to risk bands.Scorecards & models
CMR bandCommercial risk rank band, with CMR-1 strongest and CMR-10 weakest in the cited CIBIL product.Bureau report anatomy
FOIR(Existing fixed obligations + proposed EMI) / assessed monthly income or surplus.Underwriting decisioning, Cash-flow assessment
DSCRCash available for debt service / total debt service due for the period.Underwriting decisioning, LAP secured
LTVLoan amount / accepted collateral value.LAP secured, Collateral, valuation & legal
Distress-value LTVLoan amount / distress-sale value of collateral.LAP secured
Current ratioCurrent assets / current liabilities.SME financial analysis, Working capital
Debt-equity ratioTotal debt / tangible net worth or equity, depending policy.SME financial analysis
Gross marginSales - cost of goods sold, divided by sales when expressed as a percentage.SME financial analysis
Net marginProfit after operating costs, interest, tax and adjustments / sales.SME financial analysis
Banking turnoverSum of eligible business credits in bank statements over the assessment period.Bank statement analysis
ABBAverage of daily or month-end bank balances over the policy lookback period.Bank statement analysis
EMI bufferAverage balance or surplus / upcoming EMI; exact threshold is policy-defined.Bank statement analysis
Inflow qualityStable business inflows net of reversals, circular transfers, related-party funds and one-offs / total inflows.Bank statement analysis
Cash deposit ratioCash deposits / total credits.Bank statement analysis
Circular transaction flagRelated debit-credit loop detected by counterparty, amount, timing or narration pattern.Bank statement analysis
GST turnover varianceBanking turnover or declared sales compared with GST turnover; variance = observed difference / benchmark turnover.Cash-flow assessment
GST-surrogate incomePolicy factor x verified GST turnover, adjusted for margin, seasonality and obligations.Cash-flow assessment
Banking-surrogate incomePolicy factor x stable eligible banking credits, adjusted for business type and obligations.Cash-flow assessment
Assessed incomeUnderwriter-adjusted sustainable income after reconciling ITR, GST, banking, margins and add-backs.Cash-flow assessment
Merchant cash advance repayment shareAgreed percentage of daily/settlement receipts swept toward repayment.Unsecured business loans
Factor rateTotal repayment / advance amount, often used in merchant cash advance language; APR must still be disclosed where applicable.Embedded lending
TReDS discountInvoice amount x discount rate x days to maturity / 365. Example: ₹25,00,000 x 8.9% x 75 / 365.Invoice & supply-chain finance
Turnover/Nayak working-capital requirement25% of projected annual turnover for eligible MSE working-capital assessment in cited UCB framework.Working capital
Borrower margin under turnover method5% of projected annual turnover; bank finance is minimum 20% of projected annual turnover.Working capital
MPBFProjected current assets - projected current liabilities excluding bank borrowings - required borrower margin.Working capital
Borrower margin under MPBF example25% of current assets in the example table.Working capital
Drawing power (DP)Eligible stock after margin + eligible receivables after margin - unpaid creditors/overdues - deductions.Working capital
Stock-statement overdue rateOverdue stock statements / statements due.Monitoring & EWS
Drawing-power exception rateAccounts with DP breach or stale DP / monitored working-capital accounts.Monitoring & EWS
EWS-to-delinquency hit rateAccounts flagged by EWS that later become delinquent / accounts flagged by EWS.Monitoring & EWS
Watchlist cure rateWatchlisted accounts returning to normal status / watchlisted accounts.Monitoring & EWS
Covenant breach ageingDays since covenant breach was due, detected or remained unresolved.Monitoring & EWS
Collateral revaluation varianceNew valuation - previous valuation, divided by previous valuation.Monitoring & EWS
RCU-negative rateRCU-negative cases / cases reviewed by RCU.Lifecycle overview, Due diligence
FI-negative rateFI-negative cases / field investigations completed.Lifecycle overview, Due diligence
Legal-title rejection rateTitle-rejected collateral files / legal files reviewed.Lifecycle overview
Document pendency ageCurrent date/time - document request date/time for pending items.Application documents
Mandate success rateMandates approved / mandates initiated.Disbursement
Disbursement failure rateFailed disbursement attempts / attempted disbursements.Disbursement
Reconciliation break rateUnmatched or disputed ledger/escrow/partner items / total items or value.Colending partner module
Escrow ageingDays or value of unresolved escrow movements since transaction date.Colending partner module
DLG utilisationInvoked or blocked DLG amount / DLG cap amount.Colending partner module
OTS recovery rateSettlement cash realized / contractual dues or approved settlement amount, depending context.Settlements & OTS
Settlement haircutWaived amount / contractual dues.Settlements & OTS
Net present value of settlementPresent value of expected settlement cash flows compared with expected legal/recovery path.Settlements & OTS
Auction recovery ratioNet sale proceeds / outstanding dues or forced-sale value.Repossession & asset sale
Write-off recovery rateRecoveries after write-off / written-off amount.Repossession & asset sale
Agency productivityAmount collected, visits completed or cures achieved per collector/agency, adjusted for bucket and allocation.Collections operations
PTP kept ratePromises paid as agreed / promises due.Collections operations
Contact rateSuccessful borrower contacts / contact attempts or allocated accounts.Collections operations
Complaint rateComplaints / active accounts, contacts or disbursements depending control dashboard.Collections compliance
TAT/SLA breach rateTasks breaching defined SLA / tasks due or completed.Workflow specs
Availability targetRequired uptime or recovery objective for a module; expressed as percentage or RTO/RPO target.Nonfunctionals & regulatory constraints
RTORecovery time objective: maximum acceptable time to restore service.Nonfunctionals & regulatory constraints
RPORecovery point objective: maximum acceptable data loss window.Nonfunctionals & regulatory constraints