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4.2 KYC and KYB vendors

VendorStrengthsURL
Karza Technologies (now Perfios Karza)Largest aggregator; PAN, GST, Udyam, MCA, V-CIP, CKYC, BSA — broad coveragekarza.in / perfios.com
IDfyStrong V-CIP + face / liveness; KYC suite; fraud signalsidfy.com
SignzyKYC + KYB suite, V-CIP, CKYC, eSignsignzy.com
HypervergeBest-in-class face match + liveness; OCRhyperverge.co
BureauKYC, V-CIP, device fingerprint, fraudbureau.id
AuthBridgeKYC + background verificationauthbridge.com
NSDLAuthoritative PAN; partner-only access for some primitivesnsdl.co.in
Probe42 / ToflerMCA + commercial data depthprobe42.in / tofler.in
  • What: name + DoB match against income-tax database; status (active / deactivated).
  • Vendor: NSDL (direct), Karza, Signzy, IDfy.
  • Cost: ₹0.50 – ₹3 per check at volume.
  • Failure: name mismatch (common); fuzzy threshold + manual review.
  • What: borrower fetches offline KYC zip from UIDAI; share-code provided; XML signature verified against UIDAI public key; no biometric, no OTP required.
  • Vendor: Karza, Signzy, IDfy, Hyperverge — all wrap the verification.
  • Cost: ₹2 – ₹10 per verification.
  • Failure: corrupt zip, share-code mismatch, signature mismatch — fall back to other OVD.
  • Compliance: preferred path for non-Aadhaar-Authentication NBFCs.

V-CIP (Video Customer Identification Process)

Section titled “V-CIP (Video Customer Identification Process)”
  • What: RBI-compliant live video session with trained operator; geo-tag, OVD shown on camera, recording retained.
  • Vendor: IDfy, Signzy, Hyperverge, Bureau, Karza.
  • Cost: ₹40 – ₹150 per session (depends on operator vs auto-assisted).
  • Failure: borrower-side network issues; reschedule. Operator-side failures; vendor SLA.
  • Compliance: RBI prescribes detailed V-CIP standards; vendor must be compliant.
  • What: search by PAN / Aadhaar reference; download existing record; upload new record.
  • Vendor: Karza, Signzy, IDfy — included in KYC suite.
  • Cost: search/download — ₹2 – ₹15; upload — ₹5 – ₹30.
  • Failure: duplicate records, schema mismatches; reconciliation workflow.
  • What: existence, status (active / suspended / cancelled), legal name, registration date, taxpayer type, address.
  • Vendor: Karza, Signzy, IDfy, GSPs (Cygnet, Webtel, Vayana).
  • Cost: ₹1 – ₹5 per check at volume.
  • Failure: GSTIN cancelled / suspended (high-severity flag).
  • What: existence and details from udyamregistration.gov.in.
  • Vendor: Karza, Signzy, IDfy.
  • Cost: ₹1 – ₹3 per check.
  • What: company status (active / strike-off / under-process); director list; DIN; address; financials filed dates.
  • Vendor: Karza, Probe42, Tofler, Signzy.
  • Cost: ₹3 – ₹20 for basic; deeper financials more.
  • Failure: strike-off / under-process — block.
  • What: validate company / LLP / director identifiers.
  • Vendor: same as MCA.
  • What: account exists, name match against KYC name.
  • Method: Penny drop (₹1 credit; name returned from bank).
  • Vendor: Razorpay, Cashfree, Setu, Decentro, Karza.
  • Cost: ₹2 – ₹6 per check.
  • Failure: name mismatch (common — proprietorship vs proprietor name; address differences).
  • What: borrower selfie matched against OVD photo; passive liveness checks ensure not photo/video spoof.
  • Vendor: Hyperverge (leader), IDfy, AuthBridge.
  • Cost: ₹5 – ₹20 per session.
  • Failure: low light, glasses, motion blur — UX coaching.
  • What: screen against UN / OFAC / EU / domestic sanctions lists; PEP databases; adverse media corpora.
  • Vendor: Refinitiv World-Check, AML Watcher, Trulioo, AuthBridge, IDfy.
  • Cost: per-name screening — ₹3 – ₹30; bulk packages vary.
  • Failure: common-name false positives; disposition workflow.
  • What: shareholder pattern, ultimate BO via MCA + group lookups.
  • Vendor: Probe42, Tofler, Karza for company structure; manual reconciliation for unlisted layers.

For an early-stage NBFC, a single aggregator (Karza or Signzy or IDfy) covers ~90% of primitives at acceptable quality. As volume grows, replace specific primitives with specialists (Hyperverge for face match, an AA TSP for AA, a specialised GSP for GST) to get better quality, sometimes lower cost.

Typical aggregator flow:

  1. Auth to vendor (API key + tenant).
  2. POST primitive endpoint with input (PAN / GSTIN / etc.).
  3. Receive structured JSON response.
  4. Persist alongside borrower record with vendor reference for audit.
  5. Vendor invoice reconciled monthly.
  • Aggregator integration: ~1 – 3 weeks for 5 – 10 primitives.
  • V-CIP integration: ~2 – 4 weeks (UI + flow + recording archival).
  • Build vs buy: buy. KYC primitives are well-served by vendors; building costs more than buying for < ₹50 crore book.
  • KYC MD — every primitive used must satisfy a specific KYC MD requirement.
  • PMLA — full KYC required for accounts above thresholds.
  • DPDP — every KYC data point is personal data.
  • Outsourcing MD — vendor governance.
  • PAN, GST, Udyam, MCA, BO: Buy via aggregator.
  • V-CIP: Buy specialist.
  • CKYC: Buy (in KYC suite).
  • Face match / liveness: Buy specialist (Hyperverge / IDfy).
  • Sanctions / PEP: Buy (AML data is licensing-heavy).
  • Decline / dispose workflow on screening hits: Build (your case-management).