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16.4 Industry-specific compliance diligence

A borrower’s industry shapes the licences they must hold to operate legally. Lending to a borrower whose primary licence has expired, been suspended, or was never obtained creates a legal-risk exposure — at minimum the loan economics may collapse if the business is shut down; at worst the lender’s involvement may be questioned.

This page is the industry-by-industry checklist of compliance items to verify.

The platform identifies the borrower’s primary industry by:

  • NIC code from GST / Udyam.
  • Borrower-declared business description.

The decisioning engine then applies the industry overlay with industry-specific compliance rules added.

Required licences (depending on plant size and category)

Section titled “Required licences (depending on plant size and category)”
  • Pollution Control Board (PCB) consent — Consent to Establish (CTE) + Consent to Operate (CTO) from State PCB. Categories: Red (most polluting), Orange, Green, White. Red and Orange require ongoing renewal.
  • Factories Act licence — for plants employing above worker thresholds (state-specific; typically > 10 workers with power or > 20 without).
  • Building plan approval from local authority for the plant building.
  • Fire NOC from fire department.
  • Boiler licence if boilers used.
  • Industrial entrepreneur memorandum (IEM) for some categories.
  • Borrower-uploaded copies + verification at State PCB portal (where available) / Factories Inspector portal.
  • Field-FI agent observes licences displayed on premises.
  • Red-category industry with expired or suspended PCB consent.
  • Major Factories Act non-compliance with pending prosecution.
  • Plant operating without required NOC.

In addition to general manufacturing:

  • Drug Manufacturing Licence from State Drug Controller — Form 25 / 28 etc., category-specific.
  • WHO-GMP certification for export-oriented pharma.
  • GLP / GMP specific certifications.
  • CDSCO approvals for specific products.

Drug manufacturing without licence is criminal; decline immediately.

  • Drug Licence (Form 20B / 21B) — distributor / wholesaler licence from State Drug Controller.
  • GST registration.
  • Cold-chain compliance for relevant SKUs.

Lapsed Drug Licence → DECLINE.

  • FSSAI licence — state or central (depending on turnover).
  • State PCB consent.
  • Factories Act licence.
  • Specific category approvals (organic certification if applicable, etc.).

FSSAI lapse → DECLINE for active business.

Restaurants / hospitality / cloud kitchens

Section titled “Restaurants / hospitality / cloud kitchens”
  • FSSAI registration / licence — applicable to all food businesses.
  • Shops & Establishment registration (state-specific).
  • Health licence from local municipality.
  • Fire NOC (premises).
  • Liquor licence (if applicable; state-specific).
  • Live entertainment licence (if applicable).

Multi-licence segment; verify primary licences at minimum.

  • State Education Department recognition for schools / colleges.
  • AICTE / UGC approval for technical / higher education.
  • Skill-development approvals for vocational.
  • Shops & Establishment for coaching centres (usually private).

Coaching / private classes typically only require Shops & Establishment + GST; recognised institutions need more.

Healthcare (clinics, diagnostic centres, hospitals)

Section titled “Healthcare (clinics, diagnostic centres, hospitals)”
  • Clinical Establishments Act registration (state-specific; where notified).
  • Pre-Conception and Pre-Natal Diagnostic Techniques (PCPNDT) Act — for diagnostic centres performing relevant tests.
  • PNDT registration if ultrasonography.
  • Biomedical Waste authorisation from State PCB.
  • Doctor / paramedic registration (relevant qualifications).

Healthcare often has multiple required licences; assess primary ones for the specific business type.

  • Vehicle registration certificate (RC) for each vehicle.
  • Permits — National / All-India Tourist Permit / Goods Permit (per type and route).
  • Driver’s licence for drivers.
  • Pollution Under Control (PUC) certificate.
  • Vehicle insurance.
  • Transporter’s GST registration + e-way bill compliance.

For fleet operators borrowing against working capital, fleet documentation matters.

  • Builder / Developer registration under RERA (mandatory for projects above thresholds).
  • Building plan approval for each project.
  • Environmental clearance for large projects.
  • Local body NOCs.

Real-estate sector has elevated regulatory scrutiny and many sub-segments are on negative lists; verify lender’s sector policy.

  • DoT licences (UASL / IP-1 / IP-2 / VNO etc.) for telecom operators / ISPs.
  • SEZ / STPI registration for software exports.
  • IT-BPO category specific approvals.

Most pure-software companies have minimal licence requirements; verify per business model.

  • Lending business (NBFC) requires RBI CoR.
  • Insurance broking requires IRDAI registration.
  • Securities advisory requires SEBI registration.
  • AIF requires SEBI AIF registration.

Generally avoid lending to other regulated finance entities except where the lender’s product is specifically designed for them.

  • Mining lease / quarrying permit from State.
  • Environmental Clearance under EIA notification.
  • Forest Clearance if forest land involved.
  • Consent to Operate from PCB.

Mining is typically on negative lists for SME WC lenders due to regulatory volatility.

Telecom retailer / mobile recharge / KYC point

Section titled “Telecom retailer / mobile recharge / KYC point”
  • Telecom KYC certification for distributors / retailers.
  • Fuel-dealership licence from OMC (oil marketing company).
  • Explosives licence for storage above thresholds.
  • PCB consent.
  • Seed licence for seed traders.
  • Fertiliser licence for fertiliser traders.
  • Insecticides / pesticides licence if dealing.
  • APMC / mandi licence for agri trading.

Agriculture-allied sub-segments have many state-specific licences; verify per business activity.

  • Excise licence for liquor trading.
  • Tobacco licences (state-specific).
  • Lottery is heavily regulated and often on lender negative lists.

These are commonly on the lender’s negative list.

  • Hazardous Waste Management Rules authorisation.
  • PCB consent for hazardous categories.
  • Storage / transport rules.

Specialised category; specific PCB compliance.

  • NIC-code-driven compliance rule set — automated based on borrower’s primary NIC code.
  • Field-FI questionnaire variant per industry — agent’s checklist differs by industry.
  • Document upload prompts per industry.
  • Validation against issuing authority portals where APIs available.
  • Compliance-renewal-due tracker for active borrowers (FSSAI / Drug / PCB renewals).

Decline triggers (common across industries)

Section titled “Decline triggers (common across industries)”
  • Required primary licence absent or lapsed.
  • Pending regulatory action / show-cause.
  • Industry on the lender’s negative list (e.g., gambling, certain real estate, regulated chemicals).
  • Borrower operating in jurisdiction where the lender doesn’t operate.

For active borrowers in licence-heavy industries:

  • Track licence expiry dates.
  • Alert borrower 60 days and 30 days before expiry.
  • Re-verify on renewal.
  • Treat licence lapse during loan life as a credit-event trigger (REFER to risk).
  • DPDP — collecting licence documents involves personal data; treat with retention discipline.
  • Outsourcing MD — vendors verifying licences are governed.
  • Fair Practices Code — borrower must be informed if licence absence / lapse drove a decline.